A case study in how Ergonomic investment has a real ROI:
High employee turnover is a persistent challenge in the grocery industry, with average annual rates ranging from 60% to 75%. This instability leads to steep operational costs and diminished customer service. However, a relatively simple investment—anti-fatigue mats—has shown to improve workplace conditions and significantly reduce both absenteeism and turnover, while boosting productivity.
The Cost of Turnover
The average cost to replace a front-line grocery worker is between $3,500 and $5,000. These costs stem from:
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Recruiting & hiring expenses
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Training and onboarding
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Lost productivity and temporary staffing
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Administrative and IT costs
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Morale and culture impacts
How Anti-Fatigue Mats Help
Studies across industries show that anti-fatigue mats can yield tangible workplace benefits:
Turnover & Absenteeism Reduction
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A Wearwell study found a 23% decrease in absenteeism after mats were introduced.
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Businesses have seen 10%–25% reductions in turnover, attributed to reduced fatigue, improved morale, and fewer workplace injuries.
Productivity Gains
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Crown Mats and Wearwell report an average 2.2% increase in productivity.
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A Production Automation Corporation study cited gains of 5% or more.
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One independent study even reported a 22% increase, equivalent to 45 extra productive days per employee per year.
Why It Works
The gains from anti-fatigue mats stem from:
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Reduced physical strain from long hours on hard floors
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Improved employee comfort, morale, and engagement
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Fewer injuries related to musculoskeletal stress
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A perception of employer care, which strengthens retention
Bottom Line
For grocery stores and similar environments, anti-fatigue mats are a cost-effective solution that directly addresses turnover and productivity issues. Retailers investing in ergonomic flooring report higher job satisfaction, fewer missed shifts, and better team stability—all of which contribute to a stronger bottom line.
